Qureasy Logo

How to Fix "Word Experienced an Error Trying to Open the File"

Simple Steps to Fix the Problem

1. Try Opening with Text Recovery

  • Open Word > File > Open > Browse
  • Select your file > Click the ▼ arrow on "Open" button
  • Choose Open and Repair or Recover Text from Any File
Why? This bypasses corrupted formatting to salvage content.

2. Check File Permissions

  • Right-click the file > Properties > Security tab
  • Ensure your user account has Read & Write permissions
Why? Restricted access prevents file opening.

3. Free Up Disk Space

  • Press Win + E > Right-click C: drive > Properties
  • Use Disk Cleanup (remove temp files and system cache)
Why? Low disk space (<10% free) causes document errors.

4. Open in Safe Mode

  • Hold Ctrl while launching Word
  • Try opening the file in Safe Mode
Why? Disables add-ins that may conflict with the file.

5. Create New Document & Insert Content

  • Open blank Word doc > Insert tab > Object > Text from File
  • Select the problematic document
Why? Sometimes imports content when direct opening fails.

6. Update or Repair Office

  • Go to Windows Settings > Apps > Microsoft 365 > Modify
  • Choose Quick Repair (or Online Repair if needed)
Why? Corrupted Office installation causes document errors.

Advanced Solutions

7. Change File Extension

  • Rename file from .doc to .docx (or vice versa)
Why? Forces Word to use different file handlers.

8. Use OpenOffice/LibreOffice

  • Install free alternative > Attempt to open file
  • Save as new Word document
Why? Different software may handle corruption better.

9. Extract via ZIP Method

  • Rename file extension to .zip > Extract contents
  • Look for word/document.xml in extracted folders
Why? DOCX files are actually ZIP archives.

What Causes This Error?

  • File corruption (improper saves/transfers)
  • Permission issues (network/cloud files)
  • Outdated Word version
  • Conflicting add-ins

Prevention Tips

  • ✔ Enable AutoRecover: File > Options > Save > Set 5-minute backups
  • ✔ Use cloud saving: OneDrive/SharePoint maintains version history
  • ✔ Avoid force-closing Word during file operations
  • ✔ Regularly update Office (File > Account > Update Options)
If the file contains critical data, consider professional recovery tools like Stellar Repair for Word. For recurring issues, check the hard drive for errors (chkdsk /f).

Comment

There is no comments to show!