How to Fix No Internet Access in Windows
Connected to network but no internet on Windows? Learn effective troubleshooting steps to fix network and internet connection problems quickly and easily.

1. Restart Your Router and Computer
- Unplug your router/modem from power for 30 seconds, then plug it back in.
- Restart your computer after the router finishes rebooting.
Why? This refreshes the connection and often solves temporary glitches.
2.Check Other Devices
- Test if another phone, tablet, or laptop has internet on the same network.
- If other devices work: The problem is with your computer.
- If no devices work: The issue is with your router or internet provider.
3. Run the Windows Network Troubleshooter
- Click the Troubleshoot button in the error message (or go to Settings > Network & Internet > Status > Network troubleshooter).
- Let Windows automatically detect and fix problems.
- Why? It can reset network settings and fix common errors.
4. Reset Your Network Adapter
- Go to Settings > Network & Internet > Status.
- Scroll down and click Network reset.
- Confirm and restart your PC.
- Why? This clears incorrect network configurations.
5. Check Ethernet/Wi-Fi Cables
- For Ethernet (wired): Ensure the cable is firmly plugged into both your computer and router. Try a different cable if possible.
- For Wi-Fi (wireless): Move closer to the router to rule out weak signals.
6. Contact Your Internet Provider
- If none of the above works, call your ISP (e.g., Comcast, Spectrum) to ask if there’s an outage in your area.
What Causes This?
- Your router isn’t properly connecting to the internet.
- Your computer’s network settings are incorrect.
- The internet service itself might be down.
Prevention Tips
- ✔ Restart your router occasionally to keep it running smoothly.
- ✔ Avoid manually changing network settings unless you know what they do.
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